Technology Upgrades Help Restaurant Thrive in Seattle’s International District
Running a restaurant in the heart of Seattle’s International District is both a privilege and a challenge. This small business serves a vibrant and diverse community, and they take great pride in offering food that brings people together. However, like many small businesses, they have faced significant struggles behind the scenes.
Their iPads, which are used daily for taking orders and processing payments, had become outdated. The battery life barely lasted through a full shift, often dying during peak hours and causing service delays. To make matters more difficult, the business recently experienced a break-in where their POS printer was stolen. This added another unexpected setback to an already demanding workload.
The CACCWA SBRN team visited the business and introduced them to the CACCWA CRP Blended Capital Program. Through this program, they received the support needed to make critical technology upgrades. Our team followed up closely and ensured all required documents were submitted smoothly. The owner shared: “CACCWA was always very quick to respond and made this process so easy. Thank you all so much.”
With the support and funding, the business is now replacing their old iPads and purchasing MacBooks. These tools are essential for improving daily operations such as handling online orders, managing inventory, engaging with customers, and creating marketing content. The upgrades will allow the business to stay organized and competitive in an increasingly digital world.
For this restaurant, these upgrades mean better service, smoother operations, and more time to focus on what truly matters: cooking great food and connecting with their community. Thanks to the CACCWA CRP Blended Capital Program, they are not just recovering, they are moving forward with greater confidence and resilience.
